Course curriculum

  • 1

    Positive Language

    • Introduction: Positive Language

    • The Gravity of Positive Language

    • How to Use Positive Language

    • 1) Power Words

    • 2) Rephrasing

    • 3) Use Future Tense

    • 4) Don’t Over-Apologise

    • 5) Use pull communication

    • 6) STOP using NO

    • Video: Positive Language Explained

    • Quiz: Positive Language