Course curriculum

  • 1

    Effective Leadership

    • Introduction

    • What Makes a Great Leader?

    • The Team Manager Role

    • Leadership Capabilities

    • Principles of Leadership: #1 Lead by Listening

    • Principles of Leadership: #2 Lead by Communication

    • Principles of Leadership: #3 Delegation & Empowerment

    • Principles of Leadership: #4 Connecting and Relating

    • Principles of Leadership: #5 Praising and Appreciation

    • Principles of Leadership: #6 Emotional Intelligence

    • Principles of Leadership: #7 Coaching, training, and mentoring

    • Principles of Leadership: #8 Lead by example

    • Principles of Leadership: #9 Inspiration

    • Conclusion