Course curriculum

  • 1

    CRI Processes

    • CRI Processes

    • Outline

    • Escalations Transfer

    • Sales Verification

    • Bulk Order Processing

    • Refund Processing

    • Video: Refunds and Sales Tracking

    • Replacement Processing

    • Logging A Call

    • Quiz: CRI Processes

    • Video: Logging A Call

    • Summary